Terms of Service

Effective date: September 16, 2026 · Version 2026-09-16 · Privacy Policy

1. Agreement and who we are

1.1 These Terms of Service (the "Terms") are a legally binding agreement between you ("you" or "member") and Snailsy, the operator of the website at snailsy.vercel.app and any successor domain, the Snailsy progressive web app, the Snailsy browser extension, and all related services, features, content, and applications (collectively, the "Service"). "Snailsy," "we," "us," and "our" refer to the person or entity operating the Service and its owners, officers, employees, contractors, and agents.

1.2 The Privacy Policy and any other guidelines, policies, or supplemental terms we post on the Service (including the Content Rules, Maker Terms, Buyer Terms, and Copyright Policy set out below) are incorporated into these Terms by reference. If a supplemental term conflicts with these Terms, the supplemental term controls for its subject matter.

1.3 You accept these Terms by doing any of the following: checking the acceptance box when you create an account; clicking a button that says "I agree" or similar; publishing a creation; making a purchase; connecting a Stripe account; installing the browser extension; or otherwise accessing or using the Service. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and "you" includes that entity.

1.4 We keep a record of the version of these Terms you accepted and when. The current version is always available at snailsy.vercel.app/terms.html.

2. Eligibility

2.1 Minimum age. You must be at least 13 years old to use the Service. If you live in the European Economic Area, the United Kingdom, or another jurisdiction that sets a higher age for consenting to online services, you must meet that age. The Service is not directed to children under 13 and we do not knowingly collect personal information from them.

2.2 Minors. If you are under 18 (or the age of majority where you live), you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf and is responsible for your use. Members under 18 may not buy, sell, connect a payment account, or enter into any transaction on the Service.

2.3 Buying and selling. To buy or sell anything on the Service you must be at least 18 years old, have the legal capacity to enter a binding contract, and be eligible to hold a Stripe account in your country.

2.4 Restricted persons. You may not use the Service if you are located in, or are a resident or national of, a country or region subject to comprehensive United States sanctions or embargoes; if you are on any U.S. or other applicable government list of prohibited or restricted parties; or if we have previously suspended or terminated your account.

2.5 You represent and warrant that you meet all of these requirements. We may require proof at any time and may suspend or terminate accounts that do not.

3. Accounts

3.1 Registration. You must register with a working email address, a password, and a username. You agree to provide accurate information and keep it current. One person, one account, unless we agree otherwise in writing.

3.2 Usernames. Your username is your public identity on the Service. You may not choose a username that impersonates another person or brand, infringes anyone's rights, is offensive, or is misleading. We may reclaim, change, or disable usernames at our discretion, including to prevent impersonation, comply with a court order, or enforce trademark rights.

3.3 Security. You are responsible for everything that happens under your account, whether or not you authorized it, until you notify us of a compromise. Keep your password confidential, do not share your account, and tell us immediately at hello@snailsy.app if you suspect unauthorized access. We are not liable for loss caused by unauthorized use of your account.

3.4 No transfer. You may not sell, rent, transfer, or share your account, your username, or any points, level, or standing associated with it.

3.5 Communications. By creating an account you agree that we may send you transactional and service messages (confirmations, receipts, security notices, policy updates, moderation notices) by email and in the Service. You cannot opt out of essential service messages while you have an account.

4. The Service

4.1 What Snailsy is. Snailsy is an online platform where members post creations they made with AI tools, react to and discuss them, follow makers, and optionally get or buy deliverables attached to a creation. Snailsy provides the venue and the tools. Snailsy is not the author, publisher, owner, seller, distributor, or guarantor of any member content or creation.

4.2 Changes and availability. We may add, change, suspend, limit, or discontinue any part of the Service at any time, with or without notice, including features, ranking formulas, points, levels, limits on uploads, price ranges, and fees. We do not guarantee that the Service, any feature, or any content will be available at any particular time or at all, or that data will be preserved.

4.3 Beta and early features. The Service and individual features may be offered in beta or early-access form. They may contain errors and may be withdrawn at any time.

4.4 License to use the Service. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended purpose. All rights not expressly granted are reserved.

4.5 Rate limits and technical controls. We enforce rate limits, file-size limits, content thresholds, and other technical controls, and may change them at any time. Attempting to circumvent them is a breach of these Terms.

5. Your Content and Content Rules

5.1 Definition. "Your Content" means everything you submit, upload, post, publish, sell, or otherwise make available through the Service, including creations, titles, descriptions, stories, screenshots, images, video, audio, code, prompts, templates, files, deliverables, links, tags, tool disclosures, comments, profile information, avatars, usernames, and messages.

5.2 You own Your Content. As between you and Snailsy, you retain whatever ownership rights you have in Your Content. These Terms do not transfer ownership of Your Content to us.

5.3 License to Snailsy. To operate the Service you grant Snailsy a worldwide, non-exclusive, royalty-free, fully paid, sublicensable (through multiple tiers, including to our hosting, delivery, and payment providers), and transferable license to host, store, cache, reproduce, adapt, modify (for example to resize, transcode, compress, or format), translate, create derivative works of (for technical display purposes), publish, publicly perform, publicly display, distribute, and otherwise use Your Content, in any media or format now known or later developed, for the purposes of operating, providing, securing, improving, promoting, and marketing the Service. This includes displaying Your Content on the Service, in feeds, search results, leaderboards, notifications, link previews, and share cards, and in Snailsy's own marketing and social-media channels with attribution to your username.

5.4 Duration. The license ends when you delete Your Content or your account, except that (a) it continues for content that has been shared, re-posted, or cached by others or by our providers for a reasonable period; (b) it continues for deliverables and purchase records to the extent needed to honor purchases already made, to comply with law, and to resolve disputes; (c) it continues for comments and interactions that are part of other members' content threads, which may be shown as "[deleted]" or attributed to a removed member; and (d) it continues for backups until they roll over in the ordinary course.

5.5 Moral rights. To the fullest extent permitted by law, you waive, and agree not to assert against Snailsy or its licensees, any moral rights or rights of attribution or integrity in Your Content as used in accordance with these Terms.

5.6 Public content. Published creations, media, comments, votes totals, profile information, follower counts, and leaderboard standings are public and may be viewed, indexed by search engines, shared, embedded, and copied by anyone. Do not post anything you need to keep confidential. Drafts and private deliverables are shown only to the people described in the Privacy Policy, but we cannot guarantee that a buyer will not share a deliverable outside the Service.

5.7 Your representations and warranties. Each time you submit Your Content, you represent and warrant that:

• you own, or have obtained all licenses, rights, consents, releases, and permissions necessary for, Your Content and for the grant of the licenses in these Terms, including from any co-creators, contributors, models, voice or likeness owners, and rights holders of any underlying material;
• Your Content and its use on the Service do not and will not infringe, misappropriate, or violate any patent, copyright, trademark, trade secret, moral right, right of publicity, right of privacy, contractual right, or other right of any person or entity;
• Your Content complies with the terms of service, usage policies, and licenses of every AI model, tool, dataset, library, font, asset, or service used to create it, including any restrictions on commercial use or resale of outputs;
• your disclosures about how Your Content was made, including the "built with" tools you list, are truthful, accurate, and not misleading;
• Your Content does not contain malware, viruses, trojans, ransomware, spyware, crypto-miners, backdoors, or any code designed to harm, surveil, or gain unauthorized access;
• Your Content does not contain anyone else's personal data, private information, credentials, or API keys without their authorization;
• Your Content complies with the Content Rules, the Acceptable Use rules, and all applicable laws; and
• no fee, royalty, or payment of any kind is or will be owed by Snailsy to any third party in connection with Your Content.

5.8 Content Rules. You may not post, sell, link to, or promote Your Content that:

• is unlawful, or promotes, facilitates, or provides instructions for illegal activity;
• infringes or misappropriates intellectual property, or is a copy, "rip," clone, or trivially modified version of someone else's work, product, template, or asset;
• is sexually explicit, pornographic, or sexualizes minors in any way, including synthetic, drawn, or AI-generated depictions (we report child sexual abuse material to the National Center for Missing & Exploited Children and to law enforcement);
• depicts a real person in a sexual, nude, or intimate manner without their documented consent, or is a non-consensual intimate image;
• impersonates any person or organization, or uses a real person's name, image, likeness, or voice without documented authorization, including synthetic "deepfakes" and cloned voices;
• harasses, bullies, threatens, doxxes, stalks, or incites hatred or violence against any person or group, including on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or immigration status;
• depicts or glorifies graphic violence, self-harm, suicide, eating disorders, or animal cruelty, or is a terrorist or violent extremist work;
• is fraudulent, deceptive, a scam, a pyramid or multi-level marketing scheme, "guaranteed income" content, or misleads about performance, results, or the nature of a deliverable;
• contains malware or facilitates hacking, phishing, credential theft, spam, denial-of-service, account takeover, or evasion of security or content-moderation systems;
• offers, links to, or is a means to obtain: weapons, ammunition, explosives, or 3D-printable firearm files; illegal drugs or drug paraphernalia; counterfeit goods; stolen data; hacked accounts; gambling or lotteries; financial, investment, legal, or medical services requiring a license you do not hold; or regulated products (tobacco, vaping, alcohol, pharmaceuticals, cannabis) in violation of applicable law;
• consists of, or facilitates access to, unauthorized copies of third-party software, models, model weights, datasets, media, or paywalled content, or circumvents technical protection measures;
• sells, shares, or distributes API keys, credentials, license keys, or accounts for third-party services in violation of those services' terms;
• contains election, health, or crisis misinformation likely to cause real-world harm;
• is spam, low-effort mass-posted content, or content whose primary purpose is to drive traffic elsewhere; or
• otherwise violates these Terms or any applicable law or regulation.

5.9 No obligation to monitor; right to remove. We do not pre-screen content and have no obligation to monitor it, but we may review, hide, remove, refuse, restrict, or disable access to any of Your Content at any time, for any reason or no reason, without notice or liability, including when we believe it violates these Terms, creates risk for us or others, or is the subject of a complaint.

5.10 Feedback. If you send us ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without compensation or attribution.

5.11 Backups. You are solely responsible for keeping your own copies of Your Content. We are not a backup service and are not liable for any loss, corruption, or deletion of Your Content.

6. AI-generated content

6.1 Nature of the Service. Snailsy is a place to show what you built with AI. Much of the content on the Service is produced wholly or partly by artificial-intelligence systems that Snailsy does not own, operate, or control.

6.2 Third-party AI tools. Your use of any AI model, tool, or service (for example a code assistant, image generator, or language model) is governed solely by that provider's terms. You are solely responsible for complying with them, including any restrictions on commercial use, resale, attribution, disclosure, or the kinds of content you may generate. Snailsy has no relationship with those providers on your behalf and does not sublicense any of their rights to you.

6.3 No guarantee of rights in AI output. The legal status of AI-generated works differs by jurisdiction and is unsettled. Snailsy makes no representation that any AI-generated content is original, protectable by copyright or other intellectual-property rights, free of third-party claims, or lawful to sell. You are solely responsible for assessing those questions for Your Content and for any creation you buy.

6.4 Disclosures. You must accurately disclose the AI tools used to make a creation when the Service asks for them, and you must not describe wholly or substantially AI-generated content as human-made, or vice versa, in a way that could mislead. Where a law requires labeling of synthetic media, you are responsible for complying.

6.5 Synthetic media of real people. You may not post or sell synthetic images, audio, or video that depict a real, identifiable person without that person's documented consent, or that depict a real person doing or saying something they did not do in a way that could deceive, defame, harass, or harm them, or that could be used for fraud or election interference. Parody and satire of public figures must be clearly labeled as such and must not be sexual.

6.6 Training and datasets. You may not post or sell datasets, model weights, fine-tunes, or training materials that include material you do not have the right to distribute, personal data collected without a lawful basis, or content scraped in violation of a website's terms. You may not use the Service or its content to train, fine-tune, or evaluate machine-learning models, or to build datasets, except (a) with respect to Your Content, or (b) with our express written permission.

6.7 Code and agents. If you post or sell software, agents, automations, prompts, or templates, you are solely responsible for their behavior, security, and consequences. Buyers run them at their own risk. You must not post agents or code designed to violate any third party's terms, evade rate limits, scrape without authorization, or take actions on a user's behalf without clear disclosure.

7. Acceptable use

You agree not to, and not to help or allow anyone else to:

• violate any law, regulation, court order, or the rights of others;
• manipulate votes, points, levels, comments, views, follows, sales, or rankings, including through multiple accounts, bots, scripts, vote rings, paid engagement, self-purchases, or coordinated activity;
• submit false or bad-faith reports, or use the reporting tools to target or silence other members;
• access the Service through automated means (scrapers, crawlers, bots, headless browsers) except public search-engine indexing that respects our technical controls, or collect or harvest information about other members;
• copy, reproduce, frame, mirror, data-mine, or create a substitute for any substantial part of the Service or its content;
• interfere with the Service, including by sending malformed requests, probing or scanning for vulnerabilities, overloading infrastructure, or circumventing rate limits, authentication, access controls, storage policies, or row-level security;
• reverse engineer, decompile, or attempt to extract source code of the Service except where the law expressly allows or where the code is published under a license that permits it;
• use the Service to send spam, chain letters, unsolicited commercial messages, or phishing;
• use another member's account or credentials, or attempt to obtain them;
• upload files other than those a feature is designed to accept, or use our storage as general-purpose file hosting or as a content delivery network for other sites;
• use the Service for any purpose that competes with Snailsy, or to build a competing product using our content or data;
• misrepresent your affiliation with any person or entity, or suggest that Snailsy endorses you or Your Content;
• remove, obscure, or alter any copyright, trademark, or other proprietary notice; or
• encourage or enable anyone else to do any of the above.

If you discover a security vulnerability, please report it to hello@snailsy.app before disclosing it publicly and do not exploit it beyond what is needed to demonstrate it.

8. Votes, points, levels and leaderboards

8.1 Upvotes, downvotes, saves, loves, follows, builder points, levels (such as Hatchling through Legend), and leaderboard placements ("Standing") are features of the Service intended to surface and reward good work. Standing has no monetary value, is not property, cannot be bought, sold, transferred, or redeemed, and does not create any entitlement, right, or expectation.

8.2 We may change how Standing is computed, displayed, decayed, or reset at any time, and may adjust, remove, or restore Standing for any reason, including to correct errors or respond to manipulation, without notice or liability.

8.3 You may not vote on your own creations or love your own comments, and you may not use any second account, tool, or arrangement to influence Standing.

9. The marketplace

9.1 Snailsy is not a party. When a member ("Maker") attaches a deliverable to a creation and another member ("Buyer") gets it for free or buys it, the resulting agreement is solely between the Maker and the Buyer. Snailsy is not a party to that agreement, is not the seller, retailer, distributor, licensor, or agent of either party (except as a limited payment-collection agent for the Maker as described in 12.4), and has no control over and does not guarantee the existence, quality, safety, legality, accuracy, or fitness of any creation or deliverable, the truth or accuracy of any listing, the ability of a Maker to deliver, or the ability of a Buyer to pay.

9.2 Payments by Stripe. Payments are processed by Stripe, Inc. and its affiliates ("Stripe"). Snailsy does not receive, store, or have access to full card numbers or bank account details. Stripe's terms and privacy policy apply to your use of Stripe's services.

9.3 Deliverables. A deliverable may be a file, a private link, or text. Free deliverables unlock with one tap and are recorded as a "get." Paid deliverables unlock after Stripe confirms payment. Deliverables are made available on the Service for the Buyer to access; Snailsy does not review, test, scan, verify, or warrant them.

9.4 No escrow, no guarantee. Snailsy does not hold funds in escrow, does not offer a buyer-protection program or a money-back guarantee, and is not responsible for resolving disputes between Makers and Buyers, although we may, at our sole discretion and without obligation, attempt to help or take action under Section 15.

9.5 Currency and display. Prices are listed and charged in U.S. dollars unless the Service indicates otherwise. Your bank or card issuer may charge conversion or foreign-transaction fees, which are your responsibility.

10. Maker (seller) terms

These terms apply to every member who attaches a deliverable to a creation, whether free or paid.

10.1 Eligibility and Stripe. To charge for a creation you must be 18 or older, connect a Stripe account through the Service, and remain in good standing with Stripe. By connecting, you agree to the Stripe Connected Account Agreement, including the Stripe Terms of Service, and you authorize Snailsy to share information about you and your transactions with Stripe and to receive Stripe's account-status information about you. Stripe may require identity verification, may hold or delay payouts, and may close your account under its own terms; Snailsy is not responsible for Stripe's decisions.

10.2 You are the seller of record. You are the seller and the merchant of record for your creations. You are solely responsible for the deliverable; for its description, accuracy, safety, legality, and quality; for delivering it in working order; for customer support; for honoring any license you offer; and for complying with all laws that apply to sellers, including consumer-protection, e-commerce, product-safety, export, data-protection, and tax laws in every jurisdiction where you sell.

10.3 Pricing. You set your price within the range the Service allows (currently US$1 to US$1,000 for paid creations; the range may change). Prices must be honest and may not be manipulated to deceive (for example, fake "was" prices). You may switch a creation between free and paid; members who already got or bought it keep their access.

10.4 Platform fee. Snailsy charges a platform fee on each paid sale, currently 10% of the sale price, deducted automatically at checkout through Stripe Connect (the "Platform Fee"). Stripe's own processing fees are charged on the payment in addition and are not controlled by Snailsy. We may change the Platform Fee prospectively at any time by updating the Service; the fee in effect at the time of a sale applies to that sale. Except as required by law, the Platform Fee is non-refundable to you once a sale completes, and we may, at our discretion, retain the Platform Fee on refunded or charged-back sales.

10.5 Payouts. Your share of each sale is transferred to your Stripe connected account when the payment completes and is paid out to your bank by Stripe on Stripe's schedule. Snailsy does not make payouts itself and does not guarantee the timing of any payout. Stripe, not Snailsy, holds your funds.

10.6 Refunds, chargebacks and reversals. You are responsible for your own refund policy, subject to applicable law. You may refund any purchase from your Stripe dashboard, and the Buyer's access is revoked when the refund is recorded. You bear the full amount of any refund, chargeback, dispute, reversal, fine, penalty, or fee that Stripe or a card network assesses in connection with your sales, and you authorize Stripe and Snailsy to debit or offset them from your connected account, future payouts, or any amounts otherwise owed to you. Snailsy may also, at its sole discretion and without liability to you, issue a full or partial refund to a Buyer on your behalf where we believe the deliverable was not delivered, was materially not as described, violated these Terms, or where a refund is required by law or by Stripe or a card network, and you agree to bear that refund. Excessive refunds, disputes, or chargebacks may result in suspension of your selling privileges.

10.7 License to Buyers. Unless you clearly state a different license in the creation itself, by attaching a deliverable you grant each Buyer who lawfully obtains it a perpetual, worldwide, non-exclusive, non-transferable license to download, install, use, run, modify, and create derivative works of the deliverable for the Buyer's own personal and internal business purposes (the "Default License"). The Default License does not allow the Buyer to resell, sublicense, redistribute, or share the deliverable itself, or to claim it as their own original work. You may offer a broader license, but you may not offer a license narrower than personal use, may not revoke a lawfully obtained license except for the Buyer's breach, and may not change the license for people who already obtained the deliverable.

10.8 Prohibited items. In addition to the Content Rules, you may not sell or give away: anything you do not have the right to distribute commercially; anything whose creation or sale violates the terms of the AI tools used to make it; API keys, credentials, or accounts for third-party services; software or content that is a substitute for, or unauthorized copy of, a third party's product; deliverables that consist mainly of links to content hosted elsewhere and behind another paywall; financial instruments, securities, tokens, or investment schemes; or anything that violates applicable law or Stripe's Restricted Businesses list.

10.9 Taxes. You are solely responsible for determining, collecting, reporting, and remitting all taxes (including income, sales, use, VAT, GST, and digital-services taxes) that apply to your sales in any jurisdiction, and for any tax registrations that apply to you. Prices you set are inclusive of any tax you must charge unless the Service provides a tax-collection feature. Snailsy does not calculate, collect, or remit taxes on your behalf. Stripe or Snailsy may be required to report your earnings to tax authorities (for example on IRS Form 1099-K in the United States or under the DAC7 rules in the European Union) and to collect tax information from you; you agree to provide accurate information when asked, and your selling privileges may be suspended if you do not.

10.10 Holds, reserves and withholding. Where we or Stripe reasonably believe a sale is fraudulent, unauthorized, in breach of these Terms, subject to a dispute, or at elevated risk, Snailsy may (directly or through Stripe) delay, hold, reverse, or withhold transfers and payouts, require additional verification, or set a reserve, for as long as reasonably necessary to resolve the risk.

10.11 Your representations as a Maker. You represent and warrant that each deliverable: works as described; is free of malware and undisclosed tracking; does not require a Buyer to breach any third party's terms to use it; includes any notices required by open-source or third-party licenses it incorporates; and that you have the right to grant the license you offer.

10.12 Independent relationship. Nothing in these Terms creates an employment, agency, partnership, joint venture, or franchise relationship between you and Snailsy. You are an independent seller. You are not entitled to any benefits from Snailsy and you are solely responsible for your own business.

11. Buyer terms

11.1 Eligibility. To buy anything you must be 18 or older and authorized to use the payment method you provide.

11.2 Your contract is with the Maker. When you buy or get a creation you enter a contract with the Maker, not with Snailsy. The Maker, not Snailsy, is responsible for the deliverable and its description. Snailsy does not verify creations, does not warrant that they work, are safe, are lawful, are accurately described, or are free of third-party claims, and does not provide support for them.

11.3 Immediate access; sales are final. By purchasing a paid creation you request immediate access to digital content and acknowledge that, once the deliverable is made available to you, you lose any right to withdraw or cancel that would otherwise exist for digital content (including under EU and UK consumer law), except where the law does not allow that waiver. Except as required by applicable law or as the Maker agrees, all sales are final and non-refundable. Refund requests must be directed to the Maker. Snailsy is under no obligation to refund and any refund Snailsy chooses to issue is a courtesy, not a precedent.

11.4 Your license. You receive the license described in the creation, or if none is stated, the Default License in Section 10.7. You may not resell, sublicense, redistribute, publicly share, or claim authorship of a deliverable, and you may not circumvent access controls to obtain deliverables you did not lawfully get.

11.5 Use at your own risk. Deliverables may include software, code, agents, prompts, automations, files, links to third-party sites, and AI-generated content. You are solely responsible for evaluating and testing them, scanning files for malware, reviewing code before running it, understanding what an agent or automation will do before running it, and for any consequences of using them. Private links may point to third-party services that change, expire, or go offline; Snailsy is not responsible for them.

11.6 Revocation. Your access to a deliverable will be revoked if the purchase is refunded, disputed, charged back, or reversed, or if the creation is removed for violating these Terms or a legal demand. In the last case we will try, but do not promise, to preserve your access or facilitate a refund from the Maker. Filing a chargeback in bad faith (for example after downloading a working deliverable) is a breach of these Terms and grounds for termination.

11.7 Taxes and charges. You are responsible for any taxes, duties, currency-conversion fees, and bank charges associated with your purchase that are not included in the listed price.

12. Fees, payments and taxes

12.1 Using Snailsy is free. We charge the Platform Fee on paid sales as described in Section 10.4. We may introduce additional paid features or fees in the future with notice.

12.2 All amounts paid to Snailsy are non-refundable except where these Terms or the law require otherwise.

12.3 We may change fees and price ranges prospectively at any time. Changes do not affect sales completed before the change.

12.4 Limited payment agent. Solely to the extent necessary to enable the Stripe Connect destination-charge flow, each Maker appoints Snailsy as its limited agent for the purpose of directing payment for the Maker's sales to the Maker's Stripe connected account. A Buyer's payment obligation to the Maker is satisfied when Stripe successfully processes the payment, regardless of whether the Maker later receives the funds from Stripe. Snailsy never holds Maker funds; Stripe does.

12.5 You are responsible for any taxes that apply to you. Fees stated on the Service are exclusive of taxes unless stated otherwise.

13. Snailsy's intellectual property

13.1 The Service, including its software, design, look and feel, text, graphics, logos, the Snailsy name, the snail brandmark, the terms "Snail Trails," "Hatchling," "Sprout," "Builder," "Maker," "Architect," "Legend," and all related names and marks, and all data and compilations we create (excluding Your Content), are owned by Snailsy or its licensors and protected by copyright, trademark, trade-dress, and other laws. Some source code for the Service may be published in a public repository; your rights in that code are governed solely by the license, if any, stated in that repository, and nothing there grants any right to use Snailsy's names, marks, or branding.

13.2 You may not use our names, logos, or marks, or any confusingly similar names or marks, without our prior written consent, except to accurately refer to the Service or to state that your creation is available on Snailsy.

13.3 Any use of the Service not expressly permitted by these Terms is a breach of these Terms and may violate intellectual-property laws.

14. Copyright and DMCA policy

14.1 We respect intellectual-property rights and expect members to do the same. We respond to notices of alleged infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA") and similar laws, and we terminate the accounts of repeat infringers in appropriate circumstances.

14.2 Infringement notices. If you believe content on the Service infringes your copyright, send a notice to our designated agent at hello@snailsy.app (subject line "DMCA notice") containing: (a) a physical or electronic signature of a person authorized to act for the owner of the exclusive right allegedly infringed; (b) identification of the copyrighted work claimed to be infringed; (c) identification of the material claimed to be infringing and information reasonably sufficient to locate it (the URL of the creation or comment); (d) your contact information (name, address, telephone number, email); (e) a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf.

14.3 Counter-notices. If your content was removed and you believe that was a mistake or misidentification, you may send a counter-notice to the same address containing: (a) your physical or electronic signature; (b) identification of the material removed and where it appeared; (c) a statement under penalty of perjury that you have a good-faith belief the material was removed by mistake or misidentification; (d) your name, address, and telephone number; and (e) a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which Snailsy may be found) and that you will accept service of process from the person who filed the original notice or their agent. We may restore the material in 10 to 14 business days unless the original complainant informs us that it has filed a court action.

14.4 Misrepresentation. Under 17 U.S.C. § 512(f), anyone who knowingly materially misrepresents that material is infringing, or was removed by mistake, may be liable for damages, including costs and attorneys' fees. Do not send false notices.

14.5 Other intellectual property. Trademark, publicity, privacy, and other complaints may be sent to the same address with "IP complaint" in the subject line and equivalent information. We may forward notices, including your contact details, to the affected member.

15. Moderation and enforcement

15.1 Community moderation. The Service uses community reports and automated thresholds; for example, a creation that receives a certain number of distinct reports is hidden automatically, as is a comment. Thresholds may change. Automated hiding is not a determination by Snailsy that content is unlawful, and the absence of action is not an endorsement.

15.2 Our rights. We may, at any time and at our sole discretion, with or without notice: investigate any suspected violation; hide, remove, or edit content; restrict features (including voting, commenting, posting, buying, or selling); reduce or remove Standing; suspend or terminate accounts; hold or reverse transactions; refuse service; and report activity to law enforcement, regulators, payment providers, or affected third parties. We may preserve and disclose Your Content and account information where we believe in good faith that doing so is required by law or necessary to enforce these Terms, respond to claims, protect the rights, property, or safety of Snailsy, members, or the public, or detect and prevent fraud or security issues.

15.3 Appeals. If you believe we took action against your content or account in error, you may email hello@snailsy.app with "Appeal" in the subject line within 30 days. We will review in good faith but our decision is final and we have no obligation to explain it beyond what the law requires.

15.4 No liability for moderation. To the fullest extent permitted by law, we are not liable for any action or inaction with respect to content, reports, or accounts, or for the removal or non-removal of any content.

16. Third-party services and links

16.1 The Service relies on third-party providers, including Stripe (payments), Supabase (database, authentication, storage), Vercel (hosting), and Google Fonts (typefaces). Their services are governed by their own terms and privacy policies, and we are not responsible for their acts, omissions, or outages.

16.2 Creations, profiles, and comments may contain links to third-party websites, demos, code repositories, files, and services that Snailsy does not control. We do not endorse, verify, or assume responsibility for any third-party site, content, product, or service, and you access them at your own risk.

16.3 If you use Snailsy through a third-party platform (for example the Chrome Web Store, an app store, or a PWA installed from your browser), that platform's terms also apply. Snailsy, not the platform, is solely responsible for the Service, and the platform has no obligation to provide support or to honor any warranty.

17. Browser extension

17.1 The Snailsy browser extension ("Extension") is part of the Service and these Terms apply to it. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the Extension on devices you own or control.

17.2 The Extension reads only the address of the tab you are on, normalizes it on your device, and checks it against Snailsy to surface community notes ("Snail Trails"). It does not read page content. Its behavior, the permissions it requests, and the settings that control it are described in the Privacy Policy and in the extension's store listing.

17.3 Snail Trails and other notes left through the Extension are Your Content and are subject to Sections 5 through 7. Notes about a website or business must be truthful, based on your own experience, and not defamatory. We may remove notes at any time.

17.4 You may not modify, redistribute, or repackage the Extension, or use it to interfere with any website. We may update, disable, or discontinue the Extension at any time.

18. Disclaimers

18.1 AS IS. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, THE EXTENSION, AND ALL CONTENT, CREATIONS, DELIVERABLES, AND MATERIALS AVAILABLE THROUGH THEM ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. SNAILSY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS (THE "SNAILSY PARTIES") EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE.

18.2 No guarantees. WITHOUT LIMITING THE FOREGOING, THE SNAILSY PARTIES MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR HARMFUL COMPONENTS; THAT DEFECTS WILL BE CORRECTED; THAT ANY CONTENT, CREATION, DELIVERABLE, RANKING, POINT TOTAL, VIEW COUNT, OR SALES FIGURE IS ACCURATE, RELIABLE, LAWFUL, OR CURRENT; THAT YOUR CONTENT WILL BE PRESERVED; THAT YOU WILL EARN ANY MONEY, FOLLOWERS, OR STANDING; OR THAT THE SERVICE WILL MEET YOUR REQUIREMENTS.

18.3 Member content and creations. THE SNAILSY PARTIES DO NOT REVIEW, VERIFY, ENDORSE, OR GUARANTEE ANY MEMBER CONTENT, CREATION, DELIVERABLE, MAKER, BUYER, OR THIRD-PARTY SERVICE. ANY RELIANCE ON THEM IS AT YOUR OWN RISK. NO ADVICE OR INFORMATION OBTAINED FROM THE SERVICE, WHETHER FROM SNAILSY OR FROM MEMBERS, CREATES ANY WARRANTY. CONTENT ON THE SERVICE, INCLUDING AI-GENERATED CONTENT, IS NOT PROFESSIONAL, LEGAL, FINANCIAL, MEDICAL, TAX, OR SECURITY ADVICE.

18.4 Interactive computer service. Snailsy is an interactive computer service and a provider of hosting and information-location tools. To the fullest extent permitted by law, including 47 U.S.C. § 230 and 17 U.S.C. § 512, Snailsy is not the publisher or speaker of, and is not liable for, information provided by members or other third parties.

18.5 Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions the above exclusions apply to the fullest extent permitted, and any non-excludable warranty is limited in duration to the shortest period allowed by law.

19. Limitation of liability

19.1 Exclusion of damages. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE SNAILSY PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SALES, BUSINESS, GOODWILL, DATA, CONTENT, USE, OR OTHER INTANGIBLE LOSSES, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE), EVEN IF THE SNAILSY PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

19.2 Cap. TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF THE SNAILSY PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL PLATFORM FEES ACTUALLY RECEIVED BY SNAILSY FROM YOUR SALES IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, AND (B) ONE HUNDRED U.S. DOLLARS (US$100).

19.3 Specific exclusions. WITHOUT LIMITING THE FOREGOING, THE SNAILSY PARTIES ARE NOT LIABLE FOR: (A) ANY CONTENT, CREATION, DELIVERABLE, CONDUCT, OR OMISSION OF ANY MEMBER OR THIRD PARTY, INCLUDING DEFAMATORY, OFFENSIVE, INFRINGING, OR UNLAWFUL CONTENT AND MALICIOUS CODE; (B) ANY TRANSACTION BETWEEN MEMBERS, OR ANY FAILURE OF STRIPE OR ANY BANK OR CARD NETWORK; (C) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, ACCOUNT, OR DATA; (D) INTERRUPTION, SUSPENSION, OR TERMINATION OF THE SERVICE; (E) LOSS OR DELETION OF YOUR CONTENT OR DATA; (F) ANY CHANGE TO OR LOSS OF STANDING; OR (G) ANY MATTER BEYOND OUR REASONABLE CONTROL.

19.4 Basis of the bargain. THE LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND SNAILSY, APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED. NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW, INCLUDING LIABILITY FOR FRAUD, OR FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE THE LAW SO PROVIDES.

19.5 Time limit on claims. TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM AROSE, OR IT IS PERMANENTLY BARRED.

20. Indemnification and release

20.1 Indemnification. To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless the Snailsy Parties from and against any and all claims, demands, actions, investigations, liabilities, damages, losses, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and costs) arising out of or relating to: (a) Your Content, including any claim that it infringes or violates any third party's rights or any law; (b) your use or misuse of the Service or the Extension; (c) any creation or deliverable you sell, give away, or buy, including any dispute with another member; (d) your breach of these Terms, any representation or warranty, or any law; (e) taxes, fees, chargebacks, refunds, or penalties relating to your sales; (f) your violation of any AI tool's or other third party's terms; or (g) your negligence or willful misconduct. We may assume the exclusive defense and control of any matter subject to indemnification, at your expense, and you agree to cooperate with our defense and not to settle any matter without our written consent.

20.2 Release. If you have a dispute with one or more members, Makers, Buyers, or third parties in connection with the Service, you release the Snailsy Parties from all claims, demands, and damages of every kind and nature, known and unknown, suspected and unsuspected, arising out of or in any way connected with that dispute. If you are a California resident, you waive California Civil Code § 1542, which says: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any similar law in any other jurisdiction.

21. Dispute resolution and binding arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

21.1 Scope. This Section applies to any dispute, claim, or controversy between you and Snailsy (or any Snailsy Party) arising out of or relating in any way to these Terms, the Privacy Policy, the Service, the Extension, Your Content, any purchase or sale, any communication with us, or the relationship between you and Snailsy, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claim arose before or after you accepted these Terms (each a "Dispute"). It applies to claims against our owners, officers, employees, contractors, agents, and service providers, who are intended third-party beneficiaries of this Section.

21.2 Exceptions. The following are excluded from mandatory arbitration: (a) claims that qualify for small-claims court in the county where you live or in New Castle County, Delaware, so long as they remain individual claims in that court; (b) either party's right to seek injunctive or other equitable relief in court to stop unauthorized use or abuse of the Service or infringement or misappropriation of intellectual-property rights; and (c) claims that applicable law does not permit to be arbitrated.

21.3 Informal resolution first. Before starting an arbitration or lawsuit, the party raising a Dispute must send the other a written notice of dispute ("Notice"). Notices to Snailsy go to hello@snailsy.app with "Notice of Dispute" in the subject line; Notices to you go to the email address on your account. The Notice must include your name, username, and email, a description of the Dispute and the relief requested, and, if you are represented, your counsel's contact information. Within 60 days of the Notice, you and Snailsy agree to attempt in good faith to resolve the Dispute, including by at least one individualized, good-faith telephone or video conference between you (with your counsel if any) and a representative of Snailsy. Neither party may start an arbitration or lawsuit until this 60-day period has elapsed. All applicable limitation periods are tolled during it. A Notice that does not meet these requirements, or an arbitration filed without a compliant Notice, is not valid, and the arbitration provider must not administer it.

21.4 Binding arbitration. If a Dispute is not resolved informally, it will be resolved exclusively by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or, for business Disputes, its Commercial Arbitration Rules) then in effect, as modified by this Section (the "AAA Rules"). The AAA Rules are available at adr.org. If the AAA is unavailable or unwilling to administer the arbitration consistent with this Section, the parties will select another established arbitration provider, or a court will appoint one. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section.

21.5 Procedure. A single neutral arbitrator will decide the Dispute. The arbitrator, not any court, has exclusive authority to resolve all disputes about the scope, validity, enforceability, or interpretation of this Section, including whether a Dispute is arbitrable, except that a court will decide disputes about the class action waiver in 21.7 and the mass-arbitration procedures in 21.8. The arbitration will be conducted in English. Hearings may be held by videoconference or telephone; any in-person hearing will be held in the county where you live (in the United States) or in Wilmington, Delaware, unless the parties agree otherwise. The arbitrator may award the same individual relief that a court could, and must follow these Terms and applicable law. The arbitrator will issue a reasoned written decision, and judgment on the award may be entered in any court with jurisdiction.

21.6 Fees. Payment of filing, administration, and arbitrator fees will be governed by the AAA Rules. If you are a consumer and your claim is for US$10,000 or less, Snailsy will pay all AAA filing, administration, and arbitrator fees beyond the portion of the filing fee equivalent to a court filing fee, unless the arbitrator finds your claim frivolous or brought for an improper purpose. Each party bears its own attorneys' fees unless the arbitrator awards them under applicable law or the AAA Rules. If you sanctionably file a frivolous claim, the arbitrator may award Snailsy its fees.

21.7 Class action and jury trial waiver. YOU AND SNAILSY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS (EXCEPT AS PROVIDED IN 21.8) AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. RELIEF MAY BE AWARDED ONLY IN FAVOR OF, AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF TO, THE INDIVIDUAL PARTY. YOU AND SNAILSY EACH WAIVE THE RIGHT TO A JURY TRIAL. If this class action waiver is found unenforceable as to a particular claim or request for relief (for example, a request for public injunctive relief), then that claim or request, and only that one, must be severed and brought in court after the arbitration of all other claims is complete, and the parties agree that the class action waiver remains fully enforceable for everything else.

21.8 Mass arbitration. If 25 or more similar Demands for arbitration are filed against Snailsy by or with the assistance of the same law firm, group of law firms, or coordinated organization within a 90-day period ("Mass Filing"), the following applies in addition to the AAA Rules: (a) the AAA will administer the Demands in batches of no more than 50, with a single arbitrator per batch; (b) counsel for the claimants and for Snailsy will each select 10 Demands per side (20 total) to proceed first as bellwether arbitrations; the remaining Demands are held in abeyance and no fees are due on them until the bellwethers conclude; (c) after the bellwethers conclude, the parties will engage in a global mediation of the remaining Demands for at least 90 days; (d) if the Demands are still not resolved, the parties may then proceed in further batches of 50 or, at either party's election, in court under 21.7 on an individual basis; and (e) all limitation periods are tolled while a Demand is held in abeyance. A court of competent jurisdiction, not an arbitrator, will resolve any dispute about this 21.8.

21.9 30-day right to opt out. You may opt out of this arbitration agreement by emailing hello@snailsy.app with the subject line "Arbitration opt-out" within 30 days after you first accept these Terms, stating your name, username, and account email, and that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms, and if you opt out, Disputes will be resolved in the courts described in Section 22. Opting out of a later version's arbitration agreement does not revive a right you previously did not exercise.

21.10 Confidentiality. The parties will keep the existence, content, and result of any arbitration confidential, except as necessary to enforce an award, comply with law, or pursue a Dispute excluded from arbitration.

21.11 Survival and severability. This Section survives termination of your account or these Terms. Except as stated in 21.7, if any part of this Section is found unenforceable, the remainder will be enforced to the fullest extent permitted.

21.12 Changes to this Section. If we change this Section after you accepted these Terms, you may reject the change by emailing us within 30 days after the change takes effect, and the arbitration provisions you previously accepted will continue to govern.

22. Governing law and venue

22.1 These Terms and any Dispute are governed by the laws of the State of Delaware, United States, and applicable United States federal law, without regard to conflict-of-laws rules that would apply the law of another jurisdiction, except that the Federal Arbitration Act governs Section 21. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transactions Act do not apply.

22.2 For any Dispute that is not subject to arbitration (including if you opt out under 21.9), you and Snailsy agree to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware, and waive any objection to jurisdiction or venue there, except that either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or to stop abuse of the Service.

22.3 Nothing in this Section deprives you of the protection of mandatory consumer-protection provisions of the law of the country or state where you habitually reside, as described in Section 23.

23. International use and consumer rights

23.1 United States service. The Service is operated from the United States and is directed to users in the United States. We make no representation that the Service or any content is appropriate or available in other locations. If you use the Service from elsewhere you do so on your own initiative and are responsible for compliance with local law.

23.2 Mandatory consumer rights. If you are a consumer in the European Economic Area, the United Kingdom, Switzerland, Australia, Brazil, Canada, or another jurisdiction whose laws give consumers rights that cannot be waived by contract, nothing in these Terms limits those rights, and to the extent any provision (including the choice of law, the arbitration agreement, the class action waiver, the disclaimers, or the limitation of liability) conflicts with such a mandatory right, that provision applies only to the extent permitted. In particular: (a) EEA and UK consumers may bring proceedings in the courts of their country of residence and are not required to arbitrate; (b) EEA and UK consumers acknowledge that by requesting immediate delivery of digital content they lose the 14-day right of withdrawal for that content once delivery has begun, as permitted by the Consumer Rights Directive and the UK Consumer Contracts Regulations, and that Snailsy is a platform, not the trader, for creations sold by Makers; (c) the European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr, though we are not obliged and do not commit to participate in alternative dispute resolution; (d) for Australian consumers, nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded, and where liability can be limited it is limited to re-supply of the service or the cost of re-supply; and (e) for New Jersey residents, the limitation of liability, indemnification, and release provisions apply only to the extent permitted by New Jersey law.

23.3 Makers selling to consumers abroad. If you sell to consumers outside your own country, you are the trader responsible for complying with their consumer-protection, tax, and disclosure laws, including any obligation to provide a withdrawal right or to display required information.

23.4 Export controls and sanctions. You agree to comply with all U.S. and other applicable export-control and sanctions laws, and you represent that you are not, and are not acting for, a person or entity that is prohibited from receiving U.S. services. You may not export, re-export, or transfer any part of the Service or any deliverable in violation of those laws.

23.5 Language. These Terms are written in English. Any translation is for convenience only; the English version controls.

24. Termination

24.1 By you. You may stop using the Service at any time. To delete your account, email hello@snailsy.app from the email address on the account. Deletion removes your profile, creations, media, votes, comments, and follows as described in the Privacy Policy. Purchase records, tax records, and content needed to honor purchases by others are retained as required.

24.2 By us. We may suspend or terminate your account or your access to all or part of the Service at any time, with or without cause or notice, including for breach of these Terms, suspected fraud or abuse, legal or regulatory reasons, inactivity, risk to the Service or other members, or if we discontinue the Service. We are not liable for any termination or suspension.

24.3 Effect. On termination, your right to use the Service ends immediately, your published creations may be removed, and we may delete Your Content, though we may retain what the Privacy Policy or the law requires. Deliverables already lawfully obtained by Buyers may remain available to them. Any amounts you owe remain due. Stripe governs any balance in your connected account. Sections that by their nature should survive (including 5.3 to 5.5, 5.7, 5.10, 6, 8, 10.4, 10.6, 10.9, 11.3 to 11.6, 12, 13, 18 through 23, 24.3, and 26) survive termination.

25. Changes to these Terms

25.1 We may change these Terms at any time. When we do, we will post the updated Terms with a new effective date and version, and for material changes we will give notice in the Service or by email at least 14 days before they take effect, unless a change is required sooner by law or to address a security or legal risk.

25.2 Continued use of the Service after the effective date of a change means you accept the changed Terms. If you do not agree, stop using the Service and delete your account before the change takes effect. Changes to the arbitration agreement are subject to 21.12.

25.3 Sales completed before a change are governed by the Terms in effect at the time of the sale.

26. General terms

26.1 Entire agreement. These Terms, with the Privacy Policy and any incorporated policies, are the entire agreement between you and Snailsy about the Service and supersede all prior agreements and understandings on that subject.

26.2 Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions remain in full force, subject to 21.7.

26.3 No waiver. Our failure to enforce any provision is not a waiver of our right to do so later. A waiver must be in writing and signed by us.

26.4 Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent, and any attempt to do so is void. We may assign these Terms freely, including in connection with a merger, acquisition, reorganization, or sale of assets, or by operation of law.

26.5 Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil unrest, labor disputes, government action, internet or utility failures, cyberattacks, or failures of third-party providers.

26.6 No third-party beneficiaries. Except for the Snailsy Parties under Sections 18 through 21, these Terms create no third-party beneficiary rights.

26.7 Interpretation. Headings are for convenience only. "Including" means "including without limitation." No rule of strict construction applies against the drafter.

26.8 Electronic contracting and notices. You consent to receive communications from us electronically and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing. Your acceptance of these Terms by checkbox or click is a valid electronic signature. Notices to you are effective when sent to the email on your account or posted in the Service. Notices to us must be sent to hello@snailsy.app and are effective when received.

26.9 Government users. The Service and Extension are "commercial computer software" and "commercial computer software documentation" under applicable U.S. government acquisition regulations and are licensed to government end users only with the rights granted to all other users under these Terms.

26.10 California notice. Under California Civil Code § 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

26.11 Relationship to the Privacy Policy. Our collection and use of personal information is described in the Privacy Policy. If there is a conflict between these Terms and the Privacy Policy about privacy matters, the Privacy Policy controls.

27. Contact

Questions about these Terms: hello@snailsy.app. Legal notices, DMCA notices, dispute notices, arbitration opt-outs, appeals, and account-deletion requests should use the subject lines described above so they reach the right place.

Version 2026-09-16. Previous versions are available on request.