@kenji_watanabe
Ex-big-tech, now building agents solo
Tokyo → Lisbon. Twelve years of infra, now one person, a lot of Cursor, and opinions about retries.
3 public creations
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FrontDesk - a support agent that never says "as an AI"
Answers from your docs, hands off to a human the moment it isn't sure, and logs why.
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400 real support tickets as an eval set (anonymised)
A labelled eval set for support agents: intent, difficulty, whether a human was needed.
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retry-budget - retries that stop before they take your service down
A 200-line TypeScript library for retries with a per-minute budget. Opinionated.